Real people, real help, real-time.
Our customer service is like no other! If you’re unsure about sizing or tossing up between styles, we’re here to help in real-time, just chat with us live!
Ready to talk all things footwear, we’ll send you extra pairs to try - at no cost to you - so you can compare sizes or styles and use our nifty fitting options to suit your foot!
We’ve extended our online customer service hours and are readily available from 8 am to 10 pm, every day of the week.
We’ll never leave you in shoes you don’t adore!
Our promise to you; we'll move mountains to find your dream shoes.
Free Shipping & Returns
Shipping is free when you spend over AUD$150, and we'll send your order within two business days (during non-sale periods). We happily offer an exchange, store credit or refund for any full-priced purchase within 60 days, provided they're in as-new condition.
If you're based in Australia or New Zealand, you'll generally have your shoes within five to ten working days, or a little longer if you're in a remote area. If you're unsure on your size, or style, we'll happily send you additional shoes to compare at no extra cost, we'll even pay the return shipping!
Customer service is our top priority! We know how tricky feet can be, so we make it our mission to find your perfect pair.
With no request too big or small, our entire online and in-store team are expertly trained and fitted with all the tools to take on any foot type.
Want to talk to someone about the fit of your shoes but can't come in-store? We're here to bring our fitting experience to the comfort of your home.
Ready to answer all your footwear needs, our team of fitting experts are available to chat via video call between 9.30am and 5.00pm, seven days a week.
From first wear to walking in Bared for years, we're all about creating an experience and it all started in-store.
After visiting our light-drenched Armadale space filled with greenery or industrial-inspired CBD stores nestled in one of Melbourne's most iconic laneways, we promise your first visit won't be your last.
You'll be measured up by one of our fitting experts, old-school style, to ensure your correct size. From there, try on ANY style you desire, and we'll use our nifty fitting options to custom fit them to your foot. Finally! We'll make notes under your profile to make your next visit (or online purchase!) a little easier.